At iKetch, we respect the privacy of website visitors and clients. We handle the data we receive responsibly and for limited purposes: communication, digital service delivery, user experience improvement, and project or support follow-up.
1. Scope of This Privacy Policy
This policy applies to data collected through the iKetch website, contact forms, quote requests, email, WhatsApp, or any official communication channel connected to the website.
By using the website or submitting your data through it, you agree to how information is handled as described in this policy.
2. Data We May Collect
We may collect basic information when you contact us or request a service, such as:
- Name
- Phone number
- Email address
- Company or business name
- City or country
- Project or requested service details
- Messages or notes you send through contact forms
Project details may include services such as website design and development, WordPress development, eCommerce solutions, hosting, maintenance, or technical support.
3. How We Use Data
- Responding to inquiries
- Preparing quotations
- Understanding project requirements
- Following up on service execution
- Providing technical support
- Improving website usability
- Developing our content and services
- Contacting you regarding your requests or related services
We do not use your data for purposes unrelated to the service or professional communication.
4. Contact Forms and Quote Requests
When you submit a contact form or quote request through the website, the information you provide is used to contact you and discuss your request.
We may retain this information for a reasonable period to follow up on the request or refer to it while delivering the service or support.
5. Cookies and Analytics Tools
The website may use cookies and analytics tools such as Google Analytics or similar services to understand website performance and visitor behavior.
These tools help us understand information such as:
- Most visited pages
- Traffic sources
- How long visitors stay on the website
- How visitors interact with pages
This information is used to improve the website and user experience. We do not use it to sell visitor data or misuse it.
6. Sharing Data with Third Parties
We do not sell or rent your data to any third party.
We may share limited data only when practically necessary to deliver the service, such as with:
- Hosting providers
- Email or form management tools
- Analytics tools
- Technical service providers related to the project
- Official authorities if required by law
This is done only within the limits necessary for service delivery or legal compliance.
7. Data Protection
We take appropriate technical and organizational measures to protect data from unauthorized access, modification, loss, or unlawful use.
However, no data transmission over the internet can be guaranteed to be 100% secure, so we recommend avoiding unnecessary sensitive information in public forms.
8. Data Retention
We retain data for as long as necessary to fulfill the purpose for which it was collected, such as responding to your request, preparing a quote, executing a project, or providing support.
Once there is no practical or legal need to retain the data, it may be deleted or its use may be reduced.
9. External Links and Services
The iKetch website may contain links to external websites or services such as Google Maps, social media platforms, payment tools, or client websites in the portfolio.
We are not responsible for the privacy policies or data protection practices of those external websites or services. We recommend reviewing their policies when using them.
10. Your Rights Regarding Your Data
You may contact us to request:
- Information about the data you submitted to us
- Correction of your data
- Updates to your contact details
- Deletion of your data when there is no practical or legal reason to retain it
- Clarification on how your data is used
We will handle such requests reasonably and in line with the nature of the service and our legal and operational obligations.
11. Updates to This Privacy Policy
We may update this privacy policy from time to time when the website is developed, new services are added, analytics tools are changed, or data handling practices are updated.
The latest version will always be published on this page. Continued use of the website after updates are published constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this privacy policy or how your data is handled, you can contact us through the Contact page or via our official email address: